RuntimeGuru Privacy Policy

1. Information We Collect

1. Information We Collect
2. How We Use Your Information
3. Information Sharing
4. Data Retention
5. Analytics, Cookies, and Your Choice
6. Security
7. Third Party Links
8. Your Rights
9. Children's Privacy
10. Changes to This Policy
11. Contact Us

Published 1 June 2026Updated 30 October 2026

RuntimeGuru ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us when you:

Fill out the website enquiry form (name, email, company, YouTube channel URL, service interest, budget, and message)
Submit the linked Jotform service application
Communicate with us via WhatsApp or email

If you allow optional analytics, we also receive reports about visits to our pages. These reports may include page paths, general location, device and browser details, and how visitors reached the site. We do not send the contents of enquiry forms to Google Analytics.

The website enquiry form does not ask for payment card details. Payment arrangements are handled separately from this website.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you requested
Send you project updates, proposals, and communications related to your account
Improve our services and website experience
Understand which pages are useful and how the site performs, if you allow analytics
Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Trusted service providers who assist us in operating the website and responding to enquiries (such as email and application-form providers)
Google, if you allow optional analytics, so it can provide website reports to us
Law enforcement or regulatory authorities if required by law

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymise it. You may request deletion of your data at any time by contacting us.

5. Analytics, Cookies, and Your Choice

We ask for your permission before loading optional analytics. If you accept, Google Analytics 4 measures visits to our pages and may use first-party cookies such as _ga and _ga_... to distinguish visits. Google receives the information needed to provide those reports. This website does not load advertising or remarketing tags.

If you reject optional analytics, the Google Analytics tag does not load. Where browser local storage is available, we save your choice there to remember it on later visits; otherwise, the choice lasts for the current page session. You can change or withdraw your choice at any time using Analytics preferences in the website footer. Withdrawing consent stops optional analytics on later page loads and removes Google Analytics cookies accessible to this website. Clearing your browser storage may cause us to ask for your choice again.

Third-party services you choose to open, such as embedded video players, Jotform, WhatsApp, or social platforms, may use their own cookies or similar technologies under their own policies.

6. Security

We take steps to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure.

7. Third Party Links

Our website links to third-party services including YouTube, Instagram, LinkedIn, Jotform, and WhatsApp. We are not responsible for the privacy practices of those services and encourage you to review their policies.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability

To exercise any of these rights, please contact us at the details below.

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